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What our customers say about us
  

GM Coachwork are extremely proud of the things that YOU, our customers, say about our products and services. Here are a few examples:

 

Dear Sir

Re: Gary Albinson: COMMENTS & THANKS

My son William and myself would like to thank this gentle man very much for his help and advice today during our visit to GM Coachwork. He was kind, calm and extremely considerate of my needs as a new to WAVs driver and patiently explained all our many questions and answered all concerns.

I arrived feeling extremely nervous and doubtful if I really wanted a WAV car but left confident this was the best choice for me at this stage in my life. Nothing was too much trouble and his confident handling of necessary adjustments was encouraging giving me assurance, even though I was nervous, driving was do-able and more than that I would be helped to achieve it.

We all have different histories when we walk (lol) wheel through your door and I know, because of mine, I am a difficult 'client' at times. Today I became angry and upset at times because of the emotional transition of loss I have had to ride recently and Gary was nothing but kind and considerate at every stage.

Both William and I were very impressed at Gary's knowledge base and ingenuitive approach to solving problems but above all I have to thank him for his kindness. People like him make being disabled that much easier so thank you.

Thank you also to John our driver from Bude who was also gracious and respectful reassuring us how good Gary was at his job even before we arrived. He was right.

We were given a very warm welcome by everyone on site as well and so really wanted to pass on our thanks.

Looking forward to the final fitting...whenever that may be

Kind Regards to all the team
.... and a special thanks to Gary.

From Emma and William Middleton, Cornwall

 

 Hi David

I want to say how impressive the new 'Nevada' is, you really have excelled. It is absolutely brilliant, considering that this is a bespoke vehicle, you have delivered one hundred percent. Thank you so much for responding immediately in assisting us and ensuring total satisfaction, it truly is an 'Executive Model'. If you would be so kind, please congratulate your staff on my behalf, their workmanship is outstanding. I have found you to be a very customer friendly, focused and professional company and will not hesitate in recommending you.   GM Coachwork Ltd.   I applaud you.  

Kind regards

Fred Wheeler  

 

To GM Coachwork,

Thank-you very much for our new car! We are very happy with it and are glad to have got it in time for our holiday. Many thanks for all your help and also to Bob for the trouble taken to deliver the car for Andrew.

Thanks again,

Roisin & Andrew Mcnab

 

 

Dear David,

A belated note to thank you very much for your advice & help in obtaining our VAT refund on our Viano. Best wishes to you & all your staff.

Gaynor Wright + Family

 

Dear Steve,

Thank you ever so much for all your help and for being so very honest and saving us money, not many people would have done that these days. Have only been out a few times due to our summer weather!! But what a difference with the low floor, all is fantastic.

Thank you so much!

Regards and thanks.

Christine and Gareth Evans

 

Dear All at GM Coachwork,

Just a short note to thank you all for the first class service I received at your works on 18th February 2008. The job was done to a very high standard and the quality of the fittings was superb. I have two small girls who are very excited at the thought of riding ‘up back'

I would especially like to thank Martin in the workshop for his excellent customer service and patience at any number of questions a customer can ask! His help in getting a very close match on trim was greatly appreciated by my wife!

I would have no problems in recommending GM Coachwork to anybody who requires this kind of vehicle conversion work.

Once again thank you for your attention and maybe we will see you again if more children are forthcoming!

Yours sincerely

Clive Andrews

 

Dear Roy

Loving our new van - its great!!

It's everything we had hoped for and more, you have provided a wonderful service to us from the moment I phoned GM to the time you delivered the van to us.

Your ability to communicate, answer our questions and understand our concerns far exceeded anyone else I spoke to in several of the other companies. Furthermore you delivered exactly what we asked for. Brilliant, keep supplying the tracking please - in fact as a company I would be promoting the fact that you can offer it. I have a few friends who are disappointed by the restrictions of pods/ pockets.

Hope to see you again in 10 years time!!!

Diolch, Roy, Sarah, Peter and Chris McClure   

 

Hello Mike,

Just a quick message to say thanks to you and all at GM Coachwork for your help with transport last week. Also cheers for the extra work on the floor of the van, it really makes the seats look at home. We have made good use of the seats already; will be in touch in the future about some single bases for front if all goes well. Cheers!

Rich Hurst

 

Hi Roy

Just wanted to say thank you for all your help it was a bit like a minefield for me having to sort everything out without the help of my husband but you managed to make it so much easier and less complicated.

Thanks also to the very pleasant receptionist she definitely makes customers feel at ease when they arrive, hopefully we will be able to do business with the company again at some point. But not too soon I hope

Many thanks

Sonia Bradbury

 

Paul,

Just a quick note to say thanks for supporting our summer fair in such a brilliant way! Thank you for your support, warmest regards

Paul, Dame Hannah Rodgers Trust.

 

Dear Paul

I am writing to say a very special thank you to you and everyone at GM for your very generous gift. It was always such a pleasure to work with you all and everyone always went the extra mile for us at dial-a-ride. I do hope they continue to deal with you as I would never have gone elsewhere, over the years you have always put so much into GM along with David and I'm sure the future will be good to you as you were all great to work with. I will be in touch and my sincere thanks again

 

Best wishes Glynis

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