GM Coachwork are extremely proud of the things that YOU, our customers, say about our products and services. Here are a few examples:
Click on the name to read each testimonials
We are extremely happy with our Minibus Lite which we leased in May last year. It has made such a difference to the school and the fact that all our teachers can drive it without a D1 license means that we do not have the added expense of additional training. It is also very economical on fuel (Better mpg than my own car!).
We purchased a drive from wheelchair car from GM Coachworks in August last year. We had a few minor problems to start with which were sorted quickly and in a very helpful manner. They are always available to sort out a problem where ever you may be which is very reassuring. Would recommend them to anyone
We have a Motability Berlingo Duo, converted by GM Coachworks, chosen because I wanted to sit up front with my husband Nick. When Nick became unable to drive, he could no longer come with me shopping or to hospital appointments, as sister Anne had to drive. After research about fitting an additional fold away seat for a passenger and several helpful phone calls with GM it was decided. Gary Albinson is a problem solver and the workshop staff were able to fit a Winga seat. It has made a huge difference to our lives. Thank you to all the staff who were so helpful with taxi and hire car advice for Anne when she made the double trip last Summer to have the seat fitted.
We purchased our Minibus Lite through GM Coachworks after doing as much due diligence as we could, and were reassured both by the company's financial reporting at Companies House and its approval by Peugeot. It wasn't necessarily quite the cheapest supplier for a Peugeot minibus, but satisfied our criteria.
We have had no reason to be dissatisfied with our purchase. Communication was good, an agreed part exchange honoured - GM Coachworks delivering our new minibus and driving our old one away exactly as we wished.
The minibus itself is ideal for our purposes. Only time will tell whether it is as reliable and as durable as our previous Mercedes Sprinter minibus. It was certainly a good deal less expensive to purchase, i expect it to be cheaper to maintain, and it has the huge advantage of being available to a wider range of drivers.
We were extremely impressed with all aspects of GM Coachworks products and services - from the initial inquiry, the inspection of their product through to the completion of our purchase.
Throughout the entire process they fully supported and advised us on our choices and they accommodated fully all our requests.
We were offered and took up the chance to view their production facilities and it became immediately apparent that the company are producers of high quality bespoke vehicles - our group was highly impressed with what they saw. This combined with the high level of customer focus made us choose GM Coachworks over several other vehicle providers, and we are extremely happy we chose their product.
The vehicle we now have is superb, looks the part and is extremely safe and reliable for our needs - our cadets and staff thoroughly enjoy using it. It has been thoughtfully designed to our needs and is exactly suitable for our purpose.
I would not hesitate to recommend GM Coachworks and their products to any organisation or individual considering them.
Barry Drohan - Chairman 13 (City of Exeter) Squadron Air Training Corps
I have a Nevada which was supplied through motability 6yrs ago, the quality of build is excellent & staff are extremely friendly & knowledgeable repairs & updates have been done very efficiently & next year when my van is due for replacement I will go straight back to G M Coachworks
Very happy to have placed our order for a new minibus with your company. Excellent from the very start through to completion of the order. The wipe clean seats which you recommend have been a huge success with the different age ranges. Many thanks all.Alan
Very pleased with both the quality of the vehicle provided and the service received from the company throughout the process. Would certainly recommend this organisation.
Our school took delivery of a Mini Bus Lite last year. The bus is exactly what our school needed as all our older mini buses had no facility to transport disabled students. this is now a thing of the past with the wheelchair access ramp internally fitted. The mini bus lite also allows our school to train our younger teachers without D1 entitlement on their driving licences. This has proved extremely helpful and popular, as since we received the new mini bus we have trained 12 of our younger teachers via UKGRS to drive the lite bus. GM Coachworks hold customer service at an extremely high level. Our original mini bus lite had an issue which was manufacturer related. On reporting the issue to GM Coachworks they loaned our school a replacement lite bus and have since replaced the first bus with a brand new mini bus. You generally see how good a company is when there is a problem, I thing GM Coachworks demonstrated how good they were with their handling of the problem. I would recommend the Mini Bus Lite, and GM Coachworks to any school or colleges thinking of purchasing one.
GM Coachwork helped us every step of the way when we were lucky enough to purchase two minibus lites. The service was prompt and efficient. Delivery was on time and the buses were perfect and are still going strong. We had one problem with the glass roof which was rectified straight away with no fuss. I would recommend GM Coachwork and have to other schools looking to purchase school minibus.
We had no knowledge of rules, regulations, type of buses available GM helped us with everything.
Overall very happy with the service and minibus which we received. There were a few issues (reverse camera / wheelchair ramp) which GM Coachworks resolved within the week with no issues at all.
The Product and process from start to finish was exceptional .
The bus met our clients needs perfectly ( School )
Ordering and contact throughout was very good .
The product was well built and the school and students are very Happy.
I would happily use GM Coachworks in the future
I received quick and personal service in the supply of my Citroen Berlingo VAW, and in the resolution of a problem. Everything occurred at my home and the people who came out were helpful and courteous. A terrific service all round and highly recommended.
First contacted GM about 9 months ago as my wife who is disabled needed a WAV which meant sending our existing car back early to Motability which they agreed to and finding a new one. Simon Ballamy was my contact at GM and from the very first conversation was very patient and at the same time very professional. He arranged for demo's with different vehicles until he eventually found one we were happy with. The car was ordered and then Simon went through the adaptions we could have to suit my wife's needs. At no time did we feel rushed to make a decision and everyone at GM from the office staff to the drivers who brought the demo vehicles to us could not have been more helpful. Vehicle arrived and was exactly as ordered and worked very well for my wife. Since then we have had a visit from an engineer to make sure we were happy with everything and a couple of phone calls asking the same all of which are part of their post sales service.
Thank you and well done GM
This week we have received the Tepee WAV and the two Boxer minibuses. I just wanted to write and say that both Phil and I are very impressed with the quality of build on all three vehicles. The Tepee with the additional fitment of the interior carpeting on the sides and door cards has transformed the build and now looks very impressive. The quality of the Boxer minibus conversions was already evident on our factory visit but to now see them finished is impressive. The client for the Tepee has received their vehicle and has expressed how pleased they are with the finished vehicle. The schools should receive their vehicles next week once all graphics have been sorted and I am certain they will be as equally pleased with the finished minibuses. Please pass on my thanks to all in the company for their efforts and the wow factor they have helped build in these three vehicles.
My son William and myself would like to thank this gentle man very much for his help and advice today during our visit to GM Coachwork. He was kind, calm and extremely considerate of my needs as a new to WAVs driver and patiently explained all our many questions and answered all concerns.
I arrived feeling extremely nervous and doubtful if I really wanted a WAV car but left confident this was the best choice for me at this stage in my life. Nothing was too much trouble and his confident handling of necessary adjustments was encouraging giving me assurance, even though I was nervous, driving was do-able and more than that I would be helped to achieve it.
We all have different histories when we walk (lol) wheel through your door and I know, because of mine, I am a difficult ‘client’ at times. Today I became angry and upset at times because of the emotional transition of loss I have had to ride recently and Gary was nothing but kind and considerate at every stage.
Both William and I were very impressed at Gary’s knowledge base and ingenuitive approach to solving problems but above all I have to thank him for his kindness. People like him make being disabled that much easier so thank you.
Thank you also to John our driver from Bude who was also gracious and respectful reassuring us how good Gary was at his job even before we arrived. He was right.
We were given a very warm welcome by everyone on site as well and so really wanted to pass on our thanks.
Looking forward to the final fitting...whenever that may be.
Kind Regards to all the team
...and a special thanks to Gary.
I want to say how impressive the new ‘Nevada’ is, you really have excelled. It is absolutely brilliant, considering that this is a bespoke vehicle, you have delivered one hundred percent. Thank you so much for responding immediately in assisting us and ensuring total satisfaction, it truly is an ‘Executive Model’. If you would be so kind, please congratulate your staff on my behalf, their workmanship is outstanding. I have found you to be a very customer friendly, focused and professional company and will not hesitate in recommending you. GM Coachwork Ltd. I applaud you.
Thank-you very much for our new car! We are very happy with it and are glad to have got it in time for our holiday. Many thanks for all your help and also to Bob for the trouble taken to deliver the car for Andrew.
A belated note to thank you very much for your advice & help in obtaining our VAT refund on our Viano. Best wishes to you & all your staff.
Thank you ever so much for all your help and for being so very honest and saving us money, not many people would have done that these days. Have only been out a few times due to our summer weather!! But what a difference with the low floor, all is fantastic.
Thank you so much!
Regards and thanks.
Dear All at GM Coachwork,
Just a short note to thank you all for the first class service I received at your works on 18th February 2008. The job was done to a very high standard and the quality of the fittings was superb. I have two small girls who are very excited at the thought of riding ‘up back’
I would especially like to thank Martin in the workshop for his excellent customer service and patience at any number of questions a customer can ask! His help in getting a very close match on trim was greatly appreciated by my wife!
I would have no problems in recommending GM Coachwork to anybody who requires this kind of vehicle conversion work.
Once again thank you for your attention and maybe we will see you again if more children are forthcoming!
Loving our new van - its great!!
It's everything we had hoped for and more, you have provided a wonderful service to us from the moment I phoned GM to the time you delivered the van to us.
Your ability to communicate, answer our questions and understand our concerns far exceeded anyone else I spoke to in several of the other companies. Furthermore you delivered exactly what we asked for. Brilliant, keep supplying the tracking please - in fact as a company I would be promoting the fact that you can offer it. I have a few friends who are disappointed by the restrictions of pods/ pockets.
Hope to see you again in 10 years time!!!
Just a quick message to say thanks to you and all at GM Coachwork for your help with transport last week. Also cheers for the extra work on the floor of the van, it really makes the seats look at home. We have made good use of the seats already; will be in touch in the future about some single bases for front if all goes well. Cheers!
Just wanted to say thank you for all your help it was a bit like a minefield for me having to sort everything out without the help of my husband but you managed to make it so much easier and less complicated.
Thanks also to the very pleasant receptionist she definitely makes customers feel at ease when they arrive, hopefully we will be able to do business with the company again at some point. But not too soon I hope
Just a quick note to say thanks for supporting our summer fair in such a brilliant way! Thank you for your support.
I am writing to say a very special thank you to you and everyone at GM for your very generous gift. It was always such a pleasure to work with you all and everyone always went the extra mile for us at dial-a-ride. I do hope they continue to deal with you as I would never have gone elsewhere, over the years you have always put so much into GM along with David and I’m sure the future will be good to you as you were all great to work with. I will be in touch and my sincere
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